Conflict Management Trainer training
Level 3 Award

Conflict Management Trainer

The trainer qualification for delivering conflict management training to others.

01 / Overview

About this qualification

Conflict management training only works if the person delivering it can run realistic scenarios, draw out a group and handle the discomfort that comes with rehearsing confrontation. That is a teaching skill as much as a subject one.

This qualification prepares trainers to deliver conflict management training, covering the underpinning models alongside how to plan, deliver and assess sessions that change how people actually behave under pressure.

Qualification

Level 3 Award in the Delivery of Conflict Management Training (RQF)

Level

Level 3 Award

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02 / Course Detail

Who it’s for

  • Security professionals moving into training roles
  • Existing trainers adding conflict management to their delivery
  • In-house trainers in security, retail, transport or healthcare
  • Instructors delivering licence-linked qualifications

What’s covered

  • The role and responsibilities of a conflict management trainer
  • Conflict management models and theory
  • Planning and preparing conflict management sessions
  • Running realistic scenario-based training
  • Managing group dynamics and sensitive content
  • Assessing learners and giving feedback
  • Delivering and reviewing a training session

03 / Outcomes

What you come away with

What this qualification gives you once you've completed it.

  • A recognised Level 3 conflict management trainer qualification
  • The ability to deliver conflict management training
  • Scenario design and facilitation skills
  • A route into training work across several sectors

04 / Dates & Locations

No scheduled dates right now

We run this course on demand and for group bookings. Get in touch and we’ll let you know the next available dates, or arrange a date that suits your team.

Enquire Today

Ready to start your Conflict Management Trainer training?

Book online or get in touch with our team, we're happy to answer any questions before you enrol.

Prefer to talk? Call 020 3989 7024