CCTV Operator training
Level 2 Award

CCTV Operator

The licence-linked qualification for operating public space surveillance systems, the route to an SIA CCTV licence.

01 / Overview

About this qualification

CCTV operators monitor public space surveillance systems in town centre control rooms, shopping centres, transport hubs, stadiums and large commercial sites. Done well, the role prevents crime rather than simply recording it, and that depends on knowing how to observe, track and hand over evidence properly.

This qualification covers the practical operation of surveillance equipment alongside the legal duties that come with watching people. Anyone applying for an SIA public space surveillance licence needs it.

Qualification

Level 2 Award for CCTV Operators (Public Space Surveillance) in the Private Security Industry (RQF)

Level

Level 2 Award

Enquire about dates

02 / Course Detail

Who it’s for

  • Anyone wanting to work in a CCTV control room
  • Applicants for an SIA public space surveillance licence
  • Security officers moving into surveillance work
  • Retail and town centre staff monitoring camera systems
  • Control room teams needing a formal qualification

What’s covered

  • The role and responsibilities of a CCTV operator
  • Operating CCTV equipment and control room systems
  • Codes of practice and operational procedures
  • Data protection, privacy and the law around surveillance
  • Identifying and tracking subjects across a camera network
  • Preserving and handing over evidence
  • Working with the police and emergency services
  • Reporting, logging and control room communication

03 / Outcomes

What you come away with

What this qualification gives you once you've completed it.

  • A recognised Level 2 CCTV operator qualification
  • Eligibility to apply for an SIA public space surveillance licence
  • Practical control room and camera handling skills
  • A clear understanding of your legal duties when monitoring the public

04 / Dates & Locations

No scheduled dates right now

We run this course on demand and for group bookings. Get in touch and we’ll let you know the next available dates, or arrange a date that suits your team.

Enquire Today

Ready to start your CCTV Operator training?

Book online or get in touch with our team, we're happy to answer any questions before you enrol.

Prefer to talk? Call 020 3989 7024